Customer Feedback and Testimonials

We pride ourselves on the quality and reliability of our service and welcome feedback from our customers


  • After two refusals from 2 local 24 hour auto electricians based in Whitley Bay because they were finished for the day..... I contacted Dave from DMC on a slim chance he could help me and he certainly did, he not only got into my car but went that extra mile and solved my locking problems on my car. Very reasonable with his price. Definitely recommend Dave and wish him well in his business.

    Sean Gladstone - Whitley Bay

  • Excellent service, I would highly recommend DMC Locksmiths. They provided an immediate response to a late night emergency call to secure a property and carried out a full repair the next day. Dave kept me up to date on the job, prices and work conducted throughout. I wouldn't hesitate to call them again.

    Laura Kay - Bedlington

  • Key stuck outside front door! Advice was also given on another. He was out within half an hour, even able to pay by card, so no panic of having to gather cash. Excellent, friendly and fast service, highly recommended.

    E W Morris - Blyth

  • We (unfortunately) had to use DMC Locksmiths after my husband managed to lock our keys in our car. Excellent service. Came a long way to get to us and successfully and quickly got us back into our car. Thanks for a great service. Very polite, respectful and professional.

    Joanne Raff - Cramlington

  • Dave arrived on time and worked hard to resolve the problem with my car's central locking. He had to put up with difficult conditions but was not deterred. He even took the time to fit a new car battery for me. I would recommend him to anyone needing an excellent locksmith.

    Alan Plumpton - Killingworth

  • Absolutely fabulous service. I honestly couldn't fault it. Locked ourselves out by accident and they were most certainly our knights in shining armour! After ridiculous quotes, wait times and refusal from several local companies these guys arrived at our door in 10 minutes (5 minutes before our quoted time) and cheaper than any other too! Our locksmith was Dave and he is an absolutely fabulous guy, a real credit to the company.

    Helii Barnes - Morpeth

  • On my way out I couldn't lock the front door and found DMC Locksmiths on the Checked & Vetted web site. Dave was at my house within 45mins and fixed the problem. As the only cost was a call out charge of £55, Dave also asked if there were any other locks I was having problems with and he fixed a small bedroom window upstairs that had seized up some time ago. Every aspect of the service from DMC locks was professional with excellent customer service. I would strongly recommend DMC Locksmiths and will also be recommending them to friends and colleagues.

    Susan Jones - North Shields

  • In the time of an emergency DMC arrived what I would call out of hours and changed the locks. Very friendly and didn't mess about got the job done quickly and efficiently. Highly recommended!!

    Alethea Widberg - Ponteland

  • Would highly recommend to anyone, Dave came on bank holiday Monday within 40 minutes of my call, he then fixed the UPVC door and lock for us which we thought we would have to replace, great reliable and friendly service. Thanks again.

    C Gascoigne - Ashington

  • Originally quoted £75 by another company which shot up to £115 by the next call and then they said they weren't coming. Husband rang DMC next and the quote was £50 and he came immediately. Absolutely fantastic service couldn't be more grateful when we were locked out at the start of a bank holiday weekend.”

    Lyndsay Simpson - North Tyneside

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